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Privacy Policy

Royalty Bank Co., Ltd. (hereinafter referred to as the “Company”) recognizes the importance of protecting personal information and is committed to protecting the privacy of those who use the Company’s services (hereinafter referred to as the “Users”) in compliance with Japanese law, the 2003 Personal Information Protection Act No. 57 (hereinafter referred to as the “Personal Information Protection Law”). The Company strives to appropriately handle and protect the personal information of its Users pursuant to the following privacy policy (hereinafter referred to as the “Privacy Policy”). Unless otherwise specified in this Privacy Policy, the definitions of terms used in this Privacy Policy shall be in accordance with the provisions of the Personal Information Protection Law.

 

  1. Definition of Personal Information

In this Privacy Policy, personal information shall mean “personal information” as defined in Article 2 Paragraph 1 of the Personal Information Protection Law.

 

  1. Purpose of Use of Personal Information    

The Company will use personal information to the extent necessary for the following purposes. If the purpose of use is changed, Users will be notified of any modifications or a public announcement will be made. In addition, if the Company intends to use personal information beyond the scope of the purpose of use, the Company shall obtain the appropriate consent from Users in advance, except as otherwise provided by law.

 

  1. To provide the Company’s marketplace services (hereinafter referred to as the “Company’s Services”).
  2. To provide information about services and to respond to inquiries, etc.
  3. To provide information in relation to products, services, etc.
  4. To respond to any act that violates the Company’s terms and policies (hereinafter referred to as “Terms and Conditions, etc.”) regarding the Company’s services or any act that uses the services for a fraudulent or unjust purpose.
  5. To notify Users of changes to the Terms and Conditions of services.
  6. To help us improve services, develop new services, etc.
  7. To create statistical data related to services in a format that does not identify individuals.
  8. To tailor the content of services to suit each User.
  9. To survey the level of satisfaction with services.
  10. To survey and analyze the use of services.
  11. To inform and provide information on various matters related to services.
  12. To respond to inquiries from Users regarding services.
  13. To request cooperation in surveys or participation in various events, or in reporting the results of such events.
  14. To protect the rights and interests of the Company or third parties by preventing, investigating, and identifying illegal or potentially illegal activities.
  15. To resolve problems in the operation of services.
  16. For other purposes incidental to the above purposes of use.

 

  1. Restrictions on Use of Personal Information

The Company will not handle personal information beyond the scope necessary to achieve the purpose of use without the consent of Users, except as permitted by the Personal Information Protection Law and other laws and regulations. However, this does not apply in the following cases:

 

  1. When required by law.
  2. When it is necessary for the protection of a person’s life, body, or property and it is difficult to obtain the User’s consent.
  3. When it is necessary in order to improve public health or to promote the sound growth of society’s youth and it is difficult to obtain the User’s consent.
  4. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the User’s consent is likely to impede the execution of such affairs.

 

  1. Appropriate Acquisition of Personal Information

4.1 The Company will acquire personal information in an appropriate manner and will not acquire it through deception or other wrongful means.

 

4.2 The Company will not acquire personal information requiring special consideration (as defined in Article 2 Paragraph 3 of the Personal Information Protection Law) without obtaining the prior consent of the User. 

 

4.3 The Company does not provide personal data (as defined in Article 2 Paragraph 6 of the Personal Information Protection Law) from third parties. When receiving personal data (as defined in Article 2 Paragraph 6 of the Personal Information Protection Law) from a third party, we will confirm the following matters as stipulated by the Rules of the Personal Information Protection Commission. However, this excludes cases where the provision of such personal data by a third party falls under any of the items of Paragraph 3 or Paragraph 6.1:

  1. The name and address of the third party, and in the case of a juridical person, the name of its representative (in the case of an organization that is not a juridical person and has a designated representative or manager, the name of its representative or manager).
  2. How the relevant personal information was acquired by the third party.

  1. Security Control of Personal Information

The Company will provide necessary and appropriate supervision of our employees to ensure that personal information is managed safely against risks such as loss, destruction, falsification, and leakage. In addition, when the Company outsources all or part of the handling of personal information, the Company will provide necessary and appropriate supervision to ensure that the outsourced company manages the personal information safely.

 

  1. Provision to Third Parties


6.1 The Company will not provide personal data to any third party without obtaining the prior consent of the User, except in cases falling under any of the items in Article 3. However, the following cases do not fall under the provision of personal data to third parties as stipulated above:

  1. When personal information is provided in conjunction with the outsourcing of all or part of the handling of personal data within the scope necessary to achieve the purpose of use.
  2. When personal data is provided as a result of the succession of a business due to a merger, etc.
  3. When used jointly in accordance with the provisions of the Personal Information Protection Law.
  4. When permitted by other laws and regulations.

6.2 Notwithstanding the provisions of Article 6 Paragraph 1, except in cases falling under any of the items of Article 3, the Company will not sell, rent, lease, or otherwise transfer personal information to a foreign country (excluding countries designated by the Rules of the Personal Information Protection Commission pursuant to Article 24 of the Personal Information Protection Law). In the event that personal data is to be provided to a third party located in a foreign country (excluding countries designated in the Rules of the Personal Information Protection Commission under Article 24 of the Personal Information Protection Law), the Company shall obtain prior consent of the User.

 

6.3 When the Company provides personal data to a third party, the Company shall create and preserve records in accordance with Article 25 of the Personal Information Protection Law.

 

6.4 Upon request from the User, the Company shall disclose the information recorded when the Company provided the User’s personal data to a third party. However, the Company shall not disclose any information that is specified by government ordinance as being harmful to the public interest or other interests if its existence or non-existence is made clear.

 

6.5 The Company will not disclose any personally identifiable information (as defined in Article 26 Paragraph 2, Subparagraph 1 of the Personal Information Protection Law) to any third party. In the event that we provide personal information (defined in Article 26 Paragraph 2, Subparagraph 1 of the Personal Information Protection Law) to a third party, and it is understood that the third party will acquire the information as personal data, the Company will confirm that the appropriate consent has been obtained from the User to allow such third party to access the personal information as personal data that identifies the User.


  1. Disclosure of Retained Personal Data

The Company shall not provide personal data (as defined in Article 2 Paragraph 7 of the Personal Information Protection Law) to a User in accordance with the provisions of the Personal Information Protection Law. If the Company receives a request for disclosure of Retained Personal Data (defined in Article 2 Paragraph 7 of the Personal Information Protection Law) from a User, the Company shall disclose it to the User without delay only after confirming that the request was made by the User themself (if the relevant Personal Retained Data does not exist, the Company will notify the User to that effect). The Company will not disclose the Personal Retained Data to a third party without the prior consent of the User. However, this shall not apply in cases where the Company is not obligated to disclose such data under the Personal Information Protection Law or other laws and regulations. Please note that a fee of 1,000JPY will be charged for each disclosure of Retained Personal Data.

 

  1. Correction of Retained Personal Data

The Company will correct, add to, or delete (hereinafter referred to as “corrections, etc.”) the content of Retained Personal Data from the User if it is determined that such data is untrue, in accordance with the provisions of the the Personal Information Protection Law. If the Company receives a request from a User for corrections, etc. to the Retained Personal Data on the grounds that the data is false, the Company will, after confirming that the request is from the User themself, conduct the necessary investigation without delay to the extent necessary to achieve the purpose of use, corrections, etc. (Based on the results, if the Company makes corrections, etc. the Company will notify the person to that effect.) However, this shall not apply in cases where the Company is not obligated to make such corrections, etc. under the Personal Information Protection Law or any other applicable laws and regulations.

 

  1. Suspension of Use of Retained Personal Data

The Company shall not delay if a User requests the suspension or deletion of the use of the Retained Personal Data (hereinafter referred to as “suspension of use, etc.”) as applicable to the cases specified in the following items. The Company shall conduct the necessary investigations, and based on the results, shall suspend the use of Retained Personal Data in accordance with laws and regulations, and notify the User to that effect. However, if there is a large amount of costs resulting from this process, or if suspension of use, etc. is deemed difficult, alternative measures shall be taken to protect the rights and interests of the User.

  1. When the information is handled beyond the scope of the purpose of use.
  2. When the Retained Personal Data has been obtained by wrongful means.
  3. If the information is used in a manner that may encourage or induce illegal or unjust acts.
  4. When there is no longer a need for the Company to use the Retained Personal Data of the User.
  5. When there has been or is likely to be a leakage, loss, or damage (hereinafter referred to as “leakage, etc.”) of Retained Personal Data that contains Personal Data with Due Diligence.
  6. Where there has been or is likely to be a leakage, etc. of Retained Personal Data that is likely to cause property damage if used in an unauthorized manner.
  7. Where there has been or is likely to be a leakage, etc. of Retained Personal Data that may have been made for a wrongful purpose.
  8. When the number of Users of the Retained Personal Data exceeds 1,000 and the leakage has occurred or is likely to occur.
  9. When there is a risk that the rights or legitimate interests of the User may be harmed by the handling of said Retained Personal Data.

  1. Handling of Anonymized Processed Information

10.1 When creating Anonymized Processed Information (meaning those set forth in Article 2 Paragraph 11 of the Personal Information Protection Law, and limited to those constituting the Anonymous Processed Information Database, etc. set forth in Article 2 Paragraph 12 of the same Law. The same shall apply hereinafter.), the personal information shall be processed in accordance with the standards set forth in the Rules of the Personal Information Protection Commission.

 

10.2 When the Company creates Anonymized Processed Information, measures for security control will be taken in accordance with the standards set forth in the Rules of the Personal Information Protection Commission.

 

10.3 When the Company creates Anonymized Processed Information, the Company will publicly announce the items of information regarding individuals contained in such Anonymized Processed Information in accordance with the Rules of the Personal Information Protection Commission.

 

10.4 When the Company provides Anonymized Processed Information (including information prepared by the Company or provided by a third party) to a third party, we will, pursuant to the Rules of the Personal Information Protection Commission, publicly announce in advance the items of information concerning individuals contained in the Anonymized Processed Information to be provided to the third party and also the method of providing such information, and clearly indicate to the third party that the information to be provided is Anonymized Processed Information. 

 

10.5 In handling Anonymized Processed Information, in order to identify Users pertaining to personal information used in creating the Anonymized Processed Information we will not: (1) compare nor match the Anonymized Processed Information with other information, and (2) identify the User by using descriptions, etc. removed from the personal information or personal identification codes or the information that is used to identify the user under Article 36, Paragraph 1 of the Personal Information Protection Law. (2) shall only apply to such Anonymized Processed Information provided by a third party.

 

10.6 The Company shall take the necessary and appropriate measures to ensure secure management of Anonymized Processed Information, handle complaints regarding the creation or other handling of Anonymized Processed Information, and take any other necessary measures to ensure the proper handling of Anonymized Processed Information, and shall make efforts to publicly announce the details of such measures.

 

  1. Use of Cookies and Other Technologies

11.1 The Company’s services may use cookies and other related technologies. These services may also use Google Analytics in conjunction with said technologies. These technologies and Google Analytics (hereinafter referred to as “technical tools, etc.”) are used to understand how the services are used and to help the Company improve them. The information received from the Technical Tools, etc. does not contain any information that can independently identify or specify the User.

 

11.2 Users who wish to disable cookies may do so by changing the settings on their web browser. However, if cookies are disabled, users may not be able to use certain service features.

 

11.3 Users can learn more about how data is collected and processed by Google Analytics on the Google Analytics website at the following URL: https://www.google.com/policies/privacy/partners/

 

  1. Handling of Address Information 

The Company will manage accounts held by Users to manage or store crypto-assets (hereinafter referred to as “Addresses”). The Company may analyze the purchase history, browsing history, and any other activity history related to Addresses. In principle, the Company shall manage information related to an Address in a manner that does not connect back to the User’s personal information; however, if information related to an Address is associated with the User’s personal information, the Company shall treat it as personal information, including information obtained as a result of analysis related to said Address. 

 

  1. Company Address and Representative

The Company’s address and representative are as follows:

 

Address: 101-0047

Chiyoda-ku, Tokyo Uchikanda 2-2-6 Tanaka Building 3F
Royalty Bank Co., Ltd.

Representative: Ryuichi Sasaki

 

  1. Inquiries 

For requests related to disclosure, opinions, questions, complaints, or any other inquiries regarding the handling of personal information, please contact the Company via the following:

 

Address: 101-0047

Chiyoda-ku, Tokyo Uchikanda 2-2-6 Tanaka Building 3F

Royalty Bank Co., Ltd.

E-mail : info@royaltybank.jp

 

  1. Disclaimer and Precautions

The Company is not responsible for the protection of information obtained by Users via web services of other businesses or from individuals in which the Company’s services are linked. (Users are requested to carefully check the contents of such services before browsing and using them.)

 

  1. Changes to the Privacy Policy

We may revise this Privacy Policy in order to protect Users’ personal information, etc., and to respond to changes in relation to updated laws and regulations. The contents of this Privacy Policy may be changed except as otherwise stated by law or policy. The revised Privacy Policy shall become effective immediately as Users are notified or posted on the Company’s website in a manner prescribed by the Company.

 

Established March 1, 2022